Reviews

"Kristina is amazing to work with. I trust her, and her business knowledge, completely."

"I haven’t used Kristina’s services, but I can say that she truly cares about her clients, connects with them on a personal level, and is just a kind and caring person all around. She is always willing to lend a helping hand and she is trustworthy. I would recommend anyone I know to go to her for all your insurance needs, for a good laugh, or just someone who truly cares. She is such a joy!"

"Kristina Cook's team is very helpful and able to answer all our questions. Jennifer was great as all the others. Thanks."

"The best experience I could have ever asked for !"

"Had an excellent experience at State Farm in China Grove, NC. Kerry was very professional, friendly and got me the best rates possible. I highly recommend this office and have Kerry help you!"

"Best price around on home and auto combined."

"Kristina was extremely helpful and friendly. She was timely with getting me what I needed.
Highly recommend people working with her on all their insurance needs"

"Kerry was phenomenal. First time in years switching to a new insurance provider and she made it such a pleasant experience. Would recommend using this insurance agency and Kerry in particular! 10/10"

"Can’t say enough good things about Kristina Cook State Farm and her team! They are always so friendly, helpful and make dealing with insurance WAY easier than it needs to be. 😊

Jennifer is AMAZING! She is always quick to help, answers all my questions (and I usually have plenty 😂), and just genuinely makes you feel taken care of.

It’s nice doing business with people who actually know you, care about you, and are there when you need them. Definitely recommend Kristina Cook State Farm and this whole crew!"

"Outstanding customer service"

"Kerry is professional, knowledgeable and is amazing to work with. Very smooth transition."

"I love this office and everyone in it. I’ve had good experiences with all agents or employees here. (They also have let me be derelict of payment for far longer than any other insurance company .. looking at you Allstate [Allstate is fine they of course have that right and they served me stupendously as well in New Jersey, for real])

I guess I just want to take a second to shout out the good work Jennifer has done the past few business days though. Was helpful to my mom who commandeered my situation, and patient as I called back multiple times asking to have the situation explained to me again. If you need insurance check this office out, I do say. I highly recommend.

Because also, Lyndsey was very helpful and I feel did more than was required just earlier today. I had called and left a voicemail less than 10 minutes before close of office (on Friday) (as I am wont to do). Didn’t expect a call back.

But then 30 minutes after office closing for the weekend I received a call back from State Farm! With Lyndsey on the other end. She checked on things for me and is going to contact billing and have them call me back on Monday. Very good! I think that’s awesome and I say hurray. Seriously, it means a lot to be friendly and attentive and working late. Well, it should.

Peace and love and light God bless."

"I had previously been with USAA and after paying $400 for auto and renters we decided to look elsewhere. In the matter of minutes, Kerry contacted us and got us insured! So thankful for the quick and painless experience at State Farm. I definitely felt like I became part of a family."

"Everyone at Kristina’s office has been great! Jennifer was able to answer all my questions about my policies. And was very helpful with answering all my questions when I had my accident and guiding me through what I needed to do"

"I was helped by Kerry Gunner with getting insurance for my SUV. It was definitely a breath of fresh air talking to an actual human. She was very kind and very helpful! 10/10 would recommend."

"As a small business, we truly appreciate working with people and neighbors who care. Kristina and her team are knowledgeable, responsive and always go the extra mile to make sure we have the coverage we need.
Their customer service is exceptional, and it's reassuring to know we have have an agency we can trust.
We highly recommend Kristina Cook State Farm to anyone looking for personalized service and peace of mind.
-Jeff & Crystal Kirchbaum
Winola J & Co. LLC."

"It’s such a pleasure to have our insurance here. I have all my policies with them and the staff is very friendly, knowledgeable and extremely helpful."

"Christina Cook insurance has been great Kerry helped me greatly saved a boat load"

"I recently got married & needed to add my husband as another driver to my truck. We were able to arrange a meeting to sign paperwork. While we both were in the office, we were able to add my new husband’s car, truck, & motorcycle to my policy! It was so easy since he already had his information. Our agent even found a mistake on his previous policy, this saved time & money. So glad I have a team of people who are willing to go the extra mile for their customers! We love our State Farm in China Grove, NC!!!"

"We had a question about our what our auto policy covers when we have a rental car. Jennifer responded very quickly with a detailed and thoughtful response that was extremely helpful. It definitely gave us something to consider the next time we rent a car."

"Kerry worked on a homeowners policy and was able to do such an efficient job with short notice. Great customer service!"

"Very friendly and inviting staff. Helpful and answered any questions I had! Thanks Kerry!!!"

"Kerry was awesome to work with! Very polite & she took the time to give me the best rates available! Give them a call! You'll be glad you did!"

"The ladies in this office are the best. They go above and beyond to help you. It's not just a job to them THEY CARE."

"Jennifer was a lot of help. I of course,waited until the last minute to get coverage on a golfcart and she got right on it and had me temporary insurance cards in no time."