State Farm® Insurance Agent Kristina Cook

"Kristina Cook and her staff – State Farm Insurance excels at providing personalized customer service. She and her team always offer a warm greeting by phone or in person. Every interaction has been consistently positive. They treat me with dignity and respect, making me feel like their top priority. In today’s tech-driven world, genuine one-on-one attention is rare, but they consistently deliver a personal touch. They respond promptly to my requests and follow through until completion. I recommend them locally to anyone seeking a professional who truly cares."

"I had an amazing experience working with Cathie at this State Farm! She was incredibly helpful, knowledgeable, and went above and beyond to make sure I understood all of my options. From start to finish, she made the process smooth, stress-free, and even enjoyable. It's rare to find someone so genuinely caring and dedicated to helping clients. I highly recommend reaching out to Cathie if you're looking for great service and expert advice!"

"I love having a local agent in China Grove NC. All the ladies there are wonderful and took a lot of their time to help me transfer everything over from Allstate to State Farm and with a huge savings. Thanks guys and thank you Kristian for all you've done to help me. I highly recommend these guys for all your insurance needs."

"Worked with Lyndsey on an animal quote, good experience. Recommend!"

"Had a very good experience with Lyndsey today regarding pet insurance for our cat. She is very knowledgeable and a pleasure to work with!"

"I love this office and everyone in it. I’ve had good experiences with all agents or employees here. (They also have let me be derelict of payment for far longer than any other insurance company .. looking at you Allstate [Allstate is fine they of course have that right and they served me stupendously as well in New Jersey, for real]) I guess I just want to take a second to shout out the good work Jennifer has done the past few business days though. Was helpful to my mom who commandeered my situation, and patient as I called back multiple times asking to have the situation explained to me again. If you need insurance check this office out, I do say. I highly recommend. Peace and love. God bless."

"Cathie was very helpful, thorough, efficient dealing with my truck wreck. She was personable, professional and easy to talk with. She is a big asset to this buisness."

"We had an accident claim against a very unresponsive insurance company. Kathy Elliott got the ball rolling. She polite and very easy to talk with, as wrll as professional. This is still an active case. Kathy is the best!"

"Kristina Cook, State Farm, was recommended to us after utilizing the same insurance company for 48 years. We were blessed to have agent Kerry Gunner help us with transferring all of our accounts over to State Farm. She was so very professional and went way above and beyond to make sure we were completely covered and were satisfied with all policies. This took several weeks due to the extent of what we had to transfer, but Kerry left no stone unturned and handled all that we needed. This included home, rentals, businesses, and numerous autos. I would highly recommend Kristina Cook State Farm agency and if you can request specifically, we will gladly vouch for the service you will receive from Kerry Gunner"

"Kristina Cook and her team at State Farm are outstanding! They’re professional, responsive, and truly go above and beyond to make sure you understand your coverage and feel supported every step of the way."

"Easy to work with. No hassle with getting business insurance up and running. All questions answered in full, and promptly. Thank you Kaitlyn Sniffen."

"Kerry was quick with her return phone calls and quick to get me a quote. She checked in afterwards to make sure I had everything I needed. I so prefer getting a live person on the phone. Thanks State Farm."

"My mother had to call them 4 times then come up there because they wouldn't answer the phone just to get her policy cancelled. They are quick to sell you something but slow to help you when you need them. Which is why she was even canceling the plan in the first place. We shop local for the perks and friendliness of having a live person but this is not that kind of service."

"Kerry Gunner is wonderful! She did my life insurance policy and made the process fast and easy! Definitely recommend!"

"Wonderful, experience. Kerry was excellent !"

"Jennifer was very attentive and took her time to find out why we were quoted a higher amount. She took her time to explain and make sure everything was sent correctly to both us and the dealership. In a very quick manner. Have never been treated with such respect and kindness. Thank you, Jennifer ❤️"

"Kerry worked with me in finding a right policy for my parents house. She made the whole process very easy and was able to save my parents a lot of money by finding a better and cheaper policy than what they had with Nationwide. I would highly recommend Kristina Cook State Farm Insurance for all of your insurance needs and would definitely recommend Kerry as your insurance agent!"

"I did a phone quote, it was great. Fast and short. Best rates I've seen. I would highly recommend."

"Jeremy was great and very nice, very helpfully! Thank you Jeremy"

"I switched a little over a year & half ago because the price for car insurance was cheap. $126 for 2 full coverage vehicles. My next renewal it jumped to $180. I thought ok its just a big rate change. Well, next renewal its $218. I called asking why the increases. I was told my vehicles ages (08 F150 & 2013 explorer) will cost more to repair if an accident does occur. Well the wife got in a accident which was dropped out of court. I knew it would increase because of the claim but now its $400. I was told its % based on the accident. But if they didnt keep increasing my rates it would be manageable. I told them I would be finding another company & it was like they could care less. No "let me see if I can get it reduced" to try & keep my business. Needless to say ive switched. 2 full coverage vehicles with the accident listed & im paying $190 for the next year."

"I went with this agency after my original State Farm agent in Kannapolis passed away and I was assigned one in the University area, I wanted someone closer to home. From day one they started calling me wanting me to come in and sit down to discuss my policy and make changes if needed, I had just made changes with the previous agency on my own accord, I told the lady I was not interested in doing that and to quit calling me, they stopped for about a week then started back again, then the texts and emails started, it’s pure harassment. In all of my adult life being married 35 years I have never had any other agency contact me so much. I just switched again to another agency, we’ll see how this one goes."

"Great service"

"Great office. They are always so helpful, especially Cathie. She is always quick to give me a call back."

"I always enjoy stopping into Kristina's office, everyone is always so helpful and friendly. Big thanks to Jennifer for working with us to get our policies how we wanted them, and for returning our calls!"

"Kudos to Jennifer, she is very knowledgeable and on top of things. I appreciate her kindness and patience in quoting me on multiple vehicles while I am trying to decide which one I want purchase."