State Farm® Insurance Agent Kristina Cook

"Kristina Cook, State Farm, was recommended to us after utilizing the same insurance company for 48 years. We were blessed to have agent Kerry Gunner help us with transferring all of our accounts over to State Farm. She was so very professional and went way above and beyond to make sure we were completely covered and were satisfied with all policies. This took several weeks due to the extent of what we had to transfer, but Kerry left no stone unturned and handled all that we needed. This included home, rentals, businesses, and numerous autos. I would highly recommend Kristina Cook State Farm agency and if you can request specifically, we will gladly vouch for the service you will receive from Kerry Gunner"

"Kristina Cook and her team at State Farm are outstanding! They’re professional, responsive, and truly go above and beyond to make sure you understand your coverage and feel supported every step of the way."

"Easy to work with. No hassle with getting business insurance up and running. All questions answered in full, and promptly. Thank you Kaitlyn Sniffen."

"Kerry was quick with her return phone calls and quick to get me a quote. She checked in afterwards to make sure I had everything I needed. I so prefer getting a live person on the phone. Thanks State Farm."

"My mother had to call them 4 times then come up there because they wouldn't answer the phone just to get her policy cancelled. They are quick to sell you something but slow to help you when you need them. Which is why she was even canceling the plan in the first place. We shop local for the perks and friendliness of having a live person but this is not that kind of service."

"Kerry Gunner is wonderful! She did my life insurance policy and made the process fast and easy! Definitely recommend!"

"Wonderful, experience. Kerry was excellent !"

"Jennifer was very attentive and took her time to find out why we were quoted a higher amount. She took her time to explain and make sure everything was sent correctly to both us and the dealership. In a very quick manner. Have never been treated with such respect and kindness. Thank you, Jennifer ❤️"

"Kerry worked with me in finding a right policy for my parents house. She made the whole process very easy and was able to save my parents a lot of money by finding a better and cheaper policy than what they had with Nationwide. I would highly recommend Kristina Cook State Farm Insurance for all of your insurance needs and would definitely recommend Kerry as your insurance agent!"

"I did a phone quote, it was great. Fast and short. Best rates I've seen. I would highly recommend."

"Jeremy was great and very nice, very helpfully! Thank you Jeremy"

"I switched a little over a year & half ago because the price for car insurance was cheap. $126 for 2 full coverage vehicles. My next renewal it jumped to $180. I thought ok its just a big rate change. Well, next renewal its $218. I called asking why the increases. I was told my vehicles ages (08 F150 & 2013 explorer) will cost more to repair if an accident does occur. Well the wife got in a accident which was dropped out of court. I knew it would increase because of the claim but now its $400. I was told its % based on the accident. But if they didnt keep increasing my rates it would be manageable. I told them I would be finding another company & it was like they could care less. No "let me see if I can get it reduced" to try & keep my business. Needless to say ive switched. 2 full coverage vehicles with the accident listed & im paying $190 for the next year."

"I went with this agency after my original State Farm agent in Kannapolis passed away and I was assigned one in the University area, I wanted someone closer to home. From day one they started calling me wanting me to come in and sit down to discuss my policy and make changes if needed, I had just made changes with the previous agency on my own accord, I told the lady I was not interested in doing that and to quit calling me, they stopped for about a week then started back again, then the texts and emails started, it’s pure harassment. In all of my adult life being married 35 years I have never had any other agency contact me so much. I just switched again to another agency, we’ll see how this one goes."

"Great service"

"Great office. They are always so helpful, especially Cathie. She is always quick to give me a call back."

"I always enjoy stopping into Kristina's office, everyone is always so helpful and friendly. Big thanks to Jennifer for working with us to get our policies how we wanted them, and for returning our calls!"

"Kudos to Jennifer, she is very knowledgeable and on top of things. I appreciate her kindness and patience in quoting me on multiple vehicles while I am trying to decide which one I want purchase."

"We had a dishwasher stop working and replaced it. A year later we noticed a slope in our kitchen floor. We reported it to Kristina Cooks office. First and foremost Kristina never called us back. We begged her to reach out to us. NO GO! I served for 10 years on a deacon board with her father. It’s easily to see that the apple fell far from the tree. Kristina only cares about how she can get higher/further in life! She is the largest anti-Christian business located in China Grove. Never trust her to have your back!!!!!"

"Called to receive a quote and Kerry was a fantastic representative to have picked up the phone. The quote was easy to receive and I ended up finalizing the quote in the same conversation. I received a quote, new insurance, and all of my documents within a 30-minute phone call."

"Shes a savy pro who answered all my guestions and provided the service i needed easily… very trustworty and reliable… i had a great experience dealing with her!"

"I was contacted by Tina about a life insurance policy, I told her that I wouldn't qualify because of pre existing medical issues but I would like some life insurance at least to help my family to take care of my final expenses. Tina then told me about a final expense policy, she was very informative and knowledgeable about the policy and explained everything. Tina thanks for your help and easing my mind for when I pass"

"I had the pleasure of working with Kerry Gunner throughout the day today in insuring my car and home. She was fantastic through the entire process. I wasn't the most knowledgeable in certain areas and she was happy to explain and walk me through the process. Heavily recommended!"

"I can’t say enough about how much money State Farm is saving me over Allstate. I feel like I was wasting so much money before I got referred to them. Kerry Gunner is very nice and friendly and I was her first client but sure not to be the last. Go see them and I bet they can save you money too! Thanks to all of the folks there at Kristina Cook State Farm Insurance for helping me make a smooth transition and I look forward to being a long time customer."

"Great service! Quick response and very courteous!!!!! We received coverage quickly!"

"Kristina is detail oriented, prompt, and a great communicator. She's a pleasure to work with and chat with! She took great care of me while updating my homeowner's insurance after a large addition to my home. We brought my Auto coverage over as well to save a bunch of money. Kristina does a great job!!"