State Farm® Insurance Agent Kristina Cook
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack Bouknight
May 21, 2024
5
out of
5
rating by Jack Bouknight
"Best insurance company I've ever had, due to having the cheapest rates, and most knowledgeable and helpful associates. Very professional and helpful."
We responded:
"Jack, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Kristina"
Robert Lail
May 17, 2024
5
out of
5
rating by Robert Lail
"Kristina was very helpful on trying to find a lower policy for me"
We responded:
"Robert, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Kristina"
Randall Miller
May 13, 2024
5
out of
5
rating by Randall Miller
"Great customer service. Having people in the office to sit down with us another huge plus to me. They always help find the best, and cheaper if possible, options that make life simpler for their customers. Highly recommend! Long term customer and would not leave to save any amount of money. Best rates for auto, home, life, short term, etc I've found. Homeowners is a little higher than some but covers the things the cheaper options do not. Can't go wrong by at least talking with them, I'm pretty sure once you do you'll switch though."
We responded:
"Randall, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Kristina"
Paula Bauler
March 18, 2024
5
out of
5
rating by Paula Bauler
"We used Roxie to get renter's insurance for our daughter who is moving to SC for grad school. Over the phone service was quick and easy!"
We responded:
"Paula, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Kristina"
Gary Rowell
February 27, 2024
5
out of
5
rating by Gary Rowell
"Quickly handled all issues that I’ve ever had. Very friendly, courteous service. Recommend to anyone needing Insurance services."
We responded:
"Gary, thanks so much for the great feedback! Give us a call if you need anything else in the future! - Kristina"
Mike williams
February 9, 2024
4
out of
5
rating by Mike williams
"Well it was done by phone..the lady was descent...the price was great..but don't think I got enough information and if my memory serves me correctly she didn't ask if I have questions if she did ask I wouldn't be sure to know what to ask lol...I've never had renters insurance before so all knew to me"
We responded:
"Mike, thank you for taking the time to share this feedback with us. Our team is always looking for opportunities to grow and learn in this business. We hope to earn that extra star soon! - Kristina"
joey almond
December 25, 2023
5
out of
5
rating by joey almond
"I transitioned my auto insurance to Kristina’s office within the past few years. Kristina along with her staff assisted me recently with two weather / deer related comprehensive claims. Dallas was very helpful, providing excellent customer service that made the process easier, and saved me time personally on the phone… which as they know is huge. Cathy also assisted with many questions, and the required policy updates after the claim portion was completed. My thanks to all, it’s definitely nice to have a local resource within the community to help make unfortunate circumstances much easier to navigate!"
We responded:
"Thank you for the kind words and the review, Joey. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Kristina "
Jessica Trueblood
December 10, 2023
5
out of
5
rating by Jessica Trueblood
"Had the pleasure of working with Roxi when switching my insurance. Super nice and outgoing office."
We responded:
"Jessica, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Kristina "
Shane Little
September 1, 2023
5
out of
5
rating by Shane Little
"The staff at Kristina Cook state farm agency are top notch. They asked all the right questions and took all the time necessary to tailor a plan that fit my family’s specific insurance needs. I would highly recommend this agency to all my family and friends."
We responded:
"Shane, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! -Kristina"
Rohan Banton
August 30, 2023
5
out of
5
rating by Rohan Banton
"I have been a client for over a year. Today I had a issue with my insurances. some of it was my fault. What I like the most was that the staff took time to explain the problem as if we were family. and was able to feel at ease .This is why I call Kristina Cook -State Farm Agency my home for all my insurance needs. they are so customer friendly"
We responded:
"Rohan, you are so kind. Being there on what could be one of your worst day during a claim is what we do best! We are here to help in the good times and not so great times. Taking care of you and your Candy Shoppe is a job that we don't take lightly. Thank you for the opportunity to serve you and your business. We look forward to working together for years to come. -Kristina"
Kristin L.Butler-Allman
August 25, 2023
5
out of
5
rating by Kristin L.Butler-Allman
"State Farm is currently handling 2 claims with my Kia Soul at the moment an I would not want anyone else doing it. They have been so nice an understanding of my situation. Any questions an concerns have been answered an handled in a professional an polite manner. They have handled things in a timely fashion. It's so refreshing to speak with representatives that are knowledgeable in their field an just sound like they always have a smile. Thank you Kristina Cook-State Farm an all who work there. Miss Cathy you were awesome!!"
We responded:
"Hey Kristin! Thank you so much for taking the time to leave us a review. Helping you with your claims on the Kia is something we know is important. When you have insurance, it's important to have someone walk you through those hard times. We pride ourselves on being knowledgeable and responding in a timely manner. Thank you again for allowing us to help you with all your insurance needs. We look forward to having you as a part of our Farm Family for years to come! -Kristina"
Anna Raitz
August 18, 2023
5
out of
5
rating by Anna Raitz
"It was a great experience working with JD, he was very helpful and got me in and out very fast!"
We responded:
"Thank you, Anna! your kind words mean so much. We work hard to be helpful during any insurance process. We appreciate you and your business. Thanks again for taking time to leave us a review! -Kristina"
Nanci Spicer
August 18, 2023
5
out of
5
rating by Nanci Spicer
"Super friendly and very caring."
We responded:
"Thank you, Nanci! It was a pleasure to work with you and we appreciate your kind words and your business with our office. We look forward to working together for years to come. -Kristina"
machaelee arnette
August 14, 2023
5
out of
5
rating by machaelee arnette
"Was very helpful and answered all my questions! Definitely recommend!"
We responded:
"We are so glad to have you aboard! Thank you for your business and we look forward to helping you for years to come! "
NickBernard Vlogs
August 11, 2023
5
out of
5
rating by NickBernard Vlogs
"Wonderful ! Easy ! Thank you so much for your help in assisting with renters insurance. It was a pleasure to work with you ! Kristen B"
We responded:
"It was our pleasure to help get your renter's policy set up! It is a great policy and a mighty one! Thank you for allowing us to insure what you treasure! "
Betty
August 10, 2023
5
out of
5
rating by Betty
"Friendly staff as soon as you walk in the office. Roxie helped me with the transition of changing insurance company, and was very helpful answering all my questions. Overall, very well pleased with their customer service."
We responded:
"Thank you for taking a moment to share your experience with our office. We appreciate you and your business so much! We enjoy taking care of our customers from their questions to simply helping you feel at home in our office. We look forward to helping you for years to come!"
Jackie Morgan
August 7, 2023
5
out of
5
rating by Jackie Morgan
"Roxie made the process so easy. She got me what I needed in a timely manner. Great customer service."
We responded:
"Welcome to our agency, Jackie! We are so glad you are here! Roxie has that way about her to help make it so easy and takes time to help you know what you are getting on your policies. We hope you will be a part of our Farm Family for years to come! "
William Green
August 2, 2023
5
out of
5
rating by William Green
"Dallas wrote my Life Ins and was very professional and knowledgeable. I would recommend this agency to anyone."
We responded:
"Thanks for your business, William, and for taking time to leave this great feedback. We strive hard to be the best we can be for you and all of our customers. Life Insurance is so important, and we thank you for entrusting us with that for you. We Love to help people with all insurance but especially life insurance to take care of their family. Thanks again for your business and we look forward to serving you for years to come."
Wendy Stywalt
July 27, 2023
5
out of
5
rating by Wendy Stywalt
"Kendra made the process very quick and she was very helpful over the phone and in person."
We responded:
"Wendy, We are so excited to have you here at the Kristina Cook State Farm Agency! We look forward to working with you for years to come and helping you with all your insurance needs."
Micheal B
July 26, 2023
5
out of
5
rating by Micheal B
"Cathy, Roxie, and Dallas were very courteous with their assistance today. I had some concerns about transfer of a policy after my father's death, and they helped me understand the paperwork I was signing. Dallas patiently waited with me as I waited on the updated documents. Thank you all for your kind and patient assistance."
We responded:
"Wow Micheal it sounds like you got the remarkable experience that we like to give all of our customers. We are so glad we were able to help you with all the questions and concerns you had. We know this is an emotional time but also one that comes with a lot of changes and paperwork. We strive to help our customers work through all of those changes and needs. Please continue to reach out anytime we can be of assistance. We look forward to helping you for years to come."
James Wightman
July 26, 2023
5
out of
5
rating by James Wightman
"Great service from Dallas and Kendra on my Supplemental income policy and short term disability policy. Very clear on the benefits and made it quick and easy to close."
We responded:
"Thanks James for our kind words. Having a Supplemental Income Policy and Short Term Disability Policies are great benefits to put in place for what may be around the corner. It's a great thing you did putting these policies in place. Thank you for your business and we look forward to helping you for years to come!"
Pablo Garcia
July 24, 2023
5
out of
5
rating by Pablo Garcia
"I just moved to a state that my old insurance did not cover. Kendra made it easy to get new home and auto insurance and got me a really good price!"
We responded:
"Welcome Pablo! We are so happy to have you here! Home and Auto insurance is a great way to get great rates with us. Thank you for your business! We look forward to working with you for a long time!"
Dan Neil
July 20, 2023
5
out of
5
rating by Dan Neil
"These folks always are very patient and informative. I have enjoyed working with them as our family has navigated changing insurance needs!"
We responded:
"Thank you, Dan for the kind review. We work hard to help our customers navigate the ever changing world of insurance and their specific needs. We appreciate your business and look forward to working with you for years to come."
Kelly Witherspoon
July 20, 2023
5
out of
5
rating by Kelly Witherspoon
"My experience was great. He helped me with house insurance as well as auto. Very polite as well as helping you figure what quotes are best for you. I definitely would recommend them to someone."
We responded:
"Kelly, thank you for taking time to let us know how we are doing! We are so excited to have you as a part of our Farm Family now and thank you for your business. Having those auto and home policies together helps get you the best rate! We love to help you get the best options for you! We look forward to helping you for years to come!"
Michael Johnson
July 7, 2023
5
out of
5
rating by Michael Johnson
"Kendra was very helpful. She is very professional with a great personality. I think she deserves a raise."
We responded:
"Thanks Michael! We appreciate your continued business and are pleased you had a great experience! "