Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doryann Mckenney

Doryann Mckenney

July 15, 2026

5  out of  5
rating by Doryann Mckenney
"Everyone at Kristina’s office has been great! Jennifer was able to answer all my questions about my policies. And was very helpful with answering all my questions when I had my accident and guiding me through what I needed to do"
We responded:
"Doryann, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Kristina Cook and Team "
Profile photo of Rickey Auger l

Rickey Auger l

July 1, 2026

5  out of  5
rating by Rickey Auger l
"I was helped by Kerry Gunner with getting insurance for my SUV. It was definitely a breath of fresh air talking to an actual human. She was very kind and very helpful! 10/10 would recommend."
We responded:
"Thank you so much for the 5-stars, Rickey! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kristina Cook’s Team anytime."
Profile photo of Winola J & Co.

Winola J & Co.

July 1, 2026

5  out of  5
rating by Winola J & Co.
"As a small business, we truly appreciate working with people and neighbors who care. Kristina and her team are knowledgeable, responsive and always go the extra mile to make sure we have the coverage we need.
Their customer service is exceptional, and it's reassuring to know we have have an agency we can trust.
We highly recommend Kristina Cook State Farm to anyone looking for personalized service and peace of mind.
-Jeff & Crystal Kirchbaum
Winola J & Co. LLC."
We responded:
"Wow, thank you for the 5-star review, Winola! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Russell Sniffin

Russell Sniffin

June 30, 2026

5  out of  5
rating by Russell Sniffin
"It’s such a pleasure to have our insurance here. I have all my policies with them and the staff is very friendly, knowledgeable and extremely helpful."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kristina Cook’s Team. "
Profile photo of Kim

Kim

June 30, 2026

5  out of  5
rating by Kim
"Christina Cook insurance has been great Kerry helped me greatly saved a boat load"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kristina Cook’s Team. "
Profile photo of Lisa McDonald

Lisa McDonald

June 25, 2026

5  out of  5
rating by Lisa McDonald
"I recently got married & needed to add my husband as another driver to my truck. We were able to arrange a meeting to sign paperwork. While we both were in the office, we were able to add my new husband’s car, truck, & motorcycle to my policy! It was so easy since he already had his information. Our agent even found a mistake on his previous policy, this saved time & money. So glad I have a team of people who are willing to go the extra mile for their customers! We love our State Farm in China Grove, NC!!!"
We responded:
"Lisa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kristina Cook’s Team—we are always here to help!"
Profile photo of RM Hunter

RM Hunter

June 25, 2026

5  out of  5
rating by RM Hunter
"We had a question about our what our auto policy covers when we have a rental car. Jennifer responded very quickly with a detailed and thoughtful response that was extremely helpful. It definitely gave us something to consider the next time we rent a car."
We responded:
"Thank you so much for the 5-stars, RM! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Saulius Cibas

Saulius Cibas

June 23, 2026

5  out of  5
rating by Saulius Cibas
"Kerry worked on a homeowners policy and was able to do such an efficient job with short notice. Great customer service!"
We responded:
"Thank you so much for the 5-star rating, Saulius! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Elizabeth Davis

Elizabeth Davis

June 18, 2026

5  out of  5
rating by Elizabeth Davis
"Very friendly and inviting staff. Helpful and answered any questions I had! Thanks Kerry!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kristina Cook’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Mark Coats

Mark Coats

June 17, 2026

5  out of  5
rating by Mark Coats
"Kerry was awesome to work with! Very polite & she took the time to give me the best rates available! Give them a call! You'll be glad you did!"
We responded:
"Thank you for your kind review of State Farm Agent Kristina Cook’s Team. We appreciate it!"
Profile photo of wendy wade

wendy wade

June 16, 2026

5  out of  5
rating by wendy wade
"The ladies in this office are the best. They go above and beyond to help you. It's not just a job to them THEY CARE."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kristina Cook’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in China Grove ."
Profile photo of Tim Crocker

Tim Crocker

June 9, 2026

5  out of  5
rating by Tim Crocker
"Jennifer was a lot of help. I of course,waited until the last minute to get coverage on a golfcart and she got right on it and had me temporary insurance cards in no time."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in China Grove to know that you had such a wonderful experience with us here on State Farm Agent Kristina Cook’s Team."
Profile photo of Rob Morris

Rob Morris

June 5, 2026

5  out of  5
rating by Rob Morris
"My wife and I just moved to China Grove and needed new insurance on our vehicles and our newly purchased historic 1900 farm house. After being completely disappointed with another insurance company I contacted my local State Farm insurance office and had the pleasure with dealing with Kerry Gunner. I could not have asked for a better person to deal with. Her professionalism, kindness and honesty was the reason my wife and I decided on State Farm as soon as she gave us the quote. It was an extra bonus that our premiums were cheaper with better coverage. If you live in the Rowan county area or the surrounding area, State Farm is definitely the way to go and I highly recommend Kerry Gunner.

Rob Morris
China Grove, NC"
We responded:
"Rob, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kristina Cook’s Team is just a call or email away!"
Profile photo of Jason Young

Jason Young

June 2, 2026

5  out of  5
rating by Jason Young
"Have been with Kristina Cook’s State Farm for 5 years or so. I recently bought a
New home and Lindsey helped me every step of the way. Timely, responsive and professional. Couldn’t ask for more. Thanks!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kristina Cook’s Team. "
Profile photo of Nessie

Nessie

May 28, 2026

5  out of  5
rating by Nessie
"Kristina Cook and Staff are very personal and professional. I recommend everyone to at least give the office a call to hear the courteous staff from beginning to end. The service is excellent. Compare prices for yourself. I have been a satisfied customer/family member over 30 years.
Kristina and Staff, I publicly say THANK YOU for continuing to provide the service that stands out among the rest.
This is a public service announcement and I approve this message.
Let the know that Renese sent ya."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kristina Cook’s Team here in China Grove . "
Profile photo of Andrew Wood

Andrew Wood

May 26, 2026

5  out of  5
rating by Andrew Wood
"Kerry was a pleasure to work with. Very helpful and went the extra mile to make my switch from another insurance company as easy as possible. Thank you very much!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Kristina Cook’s Team here in China Grove . "
Profile photo of Kaley Dykstra

Kaley Dykstra

May 21, 2026

5  out of  5
rating by Kaley Dykstra
"Incredible operation and full of culture of truly cares about their community!"
We responded:
"Kaley, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kristina Cook’s Team—we are always here to help!"
Profile photo of Tammy

Tammy

May 19, 2026

5  out of  5
rating by Tammy
"I am very pleased with the quick service I received from Jennifer at Kristina Cook State Farm for helping me add more coverage on my insurance. She was very knowledgeable and handle everything that I needed quickly .I highly recommend this insurance office ."
We responded:
"Thank you for the amazing review, Tammy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Lynne Pruette

Lynne Pruette

May 9, 2026

5  out of  5
rating by Lynne Pruette
"Thanks Jennifer for your rapid response making it possible for us to purchase our new car. Kristina and her staff are always available when you need them."
We responded:
"Thanks so much for the amazing review, Lynne! We really appreciate your support here in China Grove . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Jim Gordon

Jim Gordon

May 5, 2026

5  out of  5
rating by Jim Gordon
"Kerry Gunner was great in helping me. She was very professional and knowledgeable. Highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kristina Cook’s Team. "
Profile photo of Vega Table

Vega Table

May 5, 2026

1  out of  5
rating by Vega Table
"More than tripled my Insurance due to something the underwriters found? Could not tell me anything. Just an excuse to rip me off. Have had State Farm for a while this is absurd! I will be replacing them immediately! Stay away!!! Terrible!"
Profile photo of Dom Cardone

Dom Cardone

May 1, 2026

5  out of  5
rating by Dom Cardone
"Friendly,professional,efficient service over here"
We responded:
"We are grateful for your 5-star review, Dom! Thanks for taking a moment to share your positive rating of State Farm Agent Kristina Cook’s Team here in China Grove . "
Profile photo of Pat Lord

Pat Lord

April 23, 2026

5  out of  5
rating by Pat Lord
"My agent is Kerry Gunner. She was super helpful getting us set up with new car and homeowners insurance. Our savings amount is very significant. We had been with Nationwide for at least 30 years. Our agency recently changed to Relation Insurance, closed the local office and moved to Charlotte. I am excited to have a local agent like Kerry that I can contact when I need assistance."
We responded:
"Pat, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kristina Cook’s Team here in our China Grove office. "
Profile photo of Hannah McLaughlin

Hannah McLaughlin

April 21, 2026

5  out of  5
rating by Hannah McLaughlin
"Have had nothing but a wonderful experience since being with this State Farm team. Jennifer McKenney has been especially helpful with assisting me with a recent claim I had to file. She answered all my questions promptly, and explained things clearly to help me understand!"
We responded:
"Thank you for the fantastic review, Hannah! We are always here to help with your insurance needs here in China Grove . "
Profile photo of AJ Dawson

AJ Dawson

April 21, 2026

5  out of  5
rating by AJ Dawson
"I had a great experience at Kristina cook State Farm. Lyndsay helped me obtain a bonded title for my motorcycle. she explained the whole process. Made the process a whole lot easier now I am out riding my motorcycle bc of her!!!"
We responded:
"Thanks so much for the amazing review, AJ! We really appreciate your support here in China Grove . If you ever have any questions or need insurance assistance in the future, we are just a message away!"